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The ROI is Always in the Relationship!

Mummy Tantrum

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Mommy Tantrum
As I write this blog I’m visiting the beautiful island of St. Lucia! It’s an incredible place and the people are some of the warmest, most polite and happiest I’ve ever met.
I feel compelled to write about a situation I witnessed in the front lobby that both angered me and had me thinking extensively about human behaviour….
I was at the booking desk to make reservations for dinner. Our amazing little resort has a buffet style dinner each night but in addition to that you can also book for different restaurants to experience Italian, Seafood and fine French dining.
As I approached the desk, a young mother was literally tearing a strip off of the booking clerk because she wanted to get into the fully booked restaurant that evening.
Her tantrum was appalling and I, along with her husband, was embarrassed by her treatment of the most gracious hostess.
She said a number of ridiculous things but one stood out that nearly prompted me to take the gloves off.  She told the clerk that she was furious her children (about 1 and 3) would be FORCED to eat at the same restaurant twice in a row!
What Miss Mommy Tantrum missed to realize in her haze or pure narcissism was that a number of children on this island don’t have food to eat tonight let alone, gasp, having the same meal twice!
Her meltdown brought a few things into perspective for me. One, we live in such abundance that we’re blind to how the rest of the world lives.
Two, we are about as happy as we decide we’re going to be.  You’re on a beautiful island, eat at the same damn restaurant twice and enjoy the incredible view, weather and warm people.
Three, do we treat our vendors with the respect they deserve or do we tantrum like Mommy here setting an example for our team members in the process?
All food for thought!

Author: nikkipett

Author, speaker, and philanthropist, passionate about helping you reach your goals! WHAT I BELIEVE Cold calling sucks! Mass marketing is a major waste of money! Clients deserve to be treated like royalty. Great relationship marketers always give first. Great relationship marketers don’t keep score. People are desperate to be heard and active listening will make you a ton of money. A humble heart will line your pockets with thousands of dollars. People WANT to help you grow your business and succeed. It’s ok to fire PITA clients who suck the life and passion from you! Anyone can grow their business 43.3% just like I did during a recession if you follow my system!

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